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Will AI replace information and record clerks?

16 jobs scored. On average 22% of the task time in these jobs still needs a person, and the family averages 62 out of 100 on Still needs a human, where higher is safer.

62
Average Still needs a human score, 0 to 100 ↑ safer. Will AI replace them? A little.
16
Jobs scored in this family
22%
Average share of that still needs a person
4.9M
US workers in these jobs

How the work could shift in Information and Record Clerks

The share of US workers in these jobs whose job would sit in each band, from today to 2060.

Today
0%
of US workers in this family are in jobs that mostly need a person (our top band, Nah.)
0% are in jobs AI could largely do (Largely.)
By 2045
0%
of US workers in this family would still be in jobs that mostly need a person (our top band, Nah.)
98% would be in jobs AI could largely do (Largely.)
By 2060
0%
of US workers in this family would still be in jobs that mostly need a person (our top band, Nah.)
100% would be in jobs AI could largely do (Largely.)

Each job's score moves towards the bottom band (Largely: AI could largely do the job) by the year it could be largely automated, slowly at first and faster later, as adoption usually goes. Each job is run as ten scenarios across its replacement range, so every figure mixes early and late outcomes. The model stops at 2060. How the timeline works

Share of US workers in this family in each verdict band, today to 20600%25%50%75%100%2026: 44.1% of US workers in this family in jobs where AI could do a little of the work (A little.)44%2026: 55.9% of US workers in this family in jobs AI could partly do (Partly.)56%Today2030: 4.8% of US workers in this family in jobs where AI could do a little of the work (A little.)2030: 68.6% of US workers in this family in jobs AI could partly do (Partly.)69%2030: 26.6% of US workers in this family in jobs AI could mostly do (Mostly.)27%20302035: 0.7% of US workers in this family in jobs where AI could do a little of the work (A little.)2035: 9.8% of US workers in this family in jobs AI could partly do (Partly.)10%2035: 41.2% of US workers in this family in jobs AI could mostly do (Mostly.)41%2035: 48.3% of US workers in this family in jobs AI could largely do (Largely.)48%20352040: 0.2% of US workers in this family in jobs where AI could do a little of the work (A little.)2040: 0.8% of US workers in this family in jobs AI could partly do (Partly.)2040: 12.6% of US workers in this family in jobs AI could mostly do (Mostly.)13%2040: 86.4% of US workers in this family in jobs AI could largely do (Largely.)86%20402045: 0.2% of US workers in this family in jobs where AI could do a little of the work (A little.)2045: 1.6% of US workers in this family in jobs AI could mostly do (Mostly.)2045: 98.3% of US workers in this family in jobs AI could largely do (Largely.)98%20452050: 0.2% of US workers in this family in jobs where AI could do a little of the work (A little.)2050: 0.5% of US workers in this family in jobs AI could mostly do (Mostly.)2050: 99.4% of US workers in this family in jobs AI could largely do (Largely.)99%20502055: 0.2% of US workers in this family in jobs where AI could do a little of the work (A little.)2055: 99.8% of US workers in this family in jobs AI could largely do (Largely.)100%20552060: 0.2% of US workers in this family in jobs where AI could do a little of the work (A little.)2060: 99.8% of US workers in this family in jobs AI could largely do (Largely.)100%2060
Will AI replace the job?Largely.Mostly.Partly.A little.Nah.
Share of US workers in this family whose job would sit in each band, year by year. Updated with every release.
Show the data
YearLargelyMostlyPartlyA littleNah
Today (2026)0.0%0.0%55.9%44.1%0.0%
20300.0%26.6%68.6%4.8%0.0%
203548.3%41.2%9.8%0.7%0.0%
204086.4%12.6%0.8%0.2%0.0%
204598.3%1.6%0.0%0.2%0.0%
205099.4%0.5%0.0%0.2%0.0%
205599.8%0.0%0.0%0.2%0.0%
206099.8%0.0%0.0%0.2%0.0%

Every job in Information and Record Clerks, ranked

How to read a row: the number is the Still needs a human score, out of 100, higher is safer; “AI replace?” is our answer to “Will AI replace this job?”; the bar is the task split: white AI does it, grey AI helps, amber needs a human.

Customer Service RepresentativesOffice and Administrative Support · 43-4051
51↑ saferAI replace? Partly.
AI does 60%AI helps 40%Needs a human 0%
20362034–2041
2.6M
$44,770
Order ClerksOffice and Administrative Support · 43-4151
59↑ saferAI replace? Partly.
AI does 16%AI helps 78%Needs a human 6%
20382035–2044
75k
$46,170
Correspondence ClerksOffice and Administrative Support · 43-4021
59↑ saferAI replace? Partly.
AI does 24%AI helps 64%Needs a human 12%
20382035–2045
4k
$46,800
Human Resources Assistants, Except Payroll and TimekeepingOffice and Administrative Support · 43-4161
59↑ saferAI replace? Partly.
AI does 40%AI helps 51%Needs a human 9%
20382035–2045
90k
$50,610
Reservation and Transportation Ticket Agents and Travel ClerksOffice and Administrative Support · 43-4181
60↑ saferAI replace? A little.
AI does 27%AI helps 52%Needs a human 21%
20382035–2045
119k
$44,390
Receptionists and Information ClerksOffice and Administrative Support · 43-4171
60↑ saferAI replace? A little.
AI does 40%AI helps 37%Needs a human 23%
20382035–2047
910k
$38,010
Interviewers, Except Eligibility and LoanOffice and Administrative Support · 43-4111
61↑ saferAI replace? A little.
AI does 26%AI helps 65%Needs a human 9%
20382035–2045
148k
$45,920
Loan Interviewers and ClerksOffice and Administrative Support · 43-4131
61↑ saferAI replace? A little.
AI does 11%AI helps 78%Needs a human 11%
20382035–2046
165k
$50,020
Eligibility Interviewers, Government ProgramsOffice and Administrative Support · 43-4061
62↑ saferAI replace? A little.
AI does 7%AI helps 89%Needs a human 4%
20392035–2046
155k
$54,210
Brokerage ClerksOffice and Administrative Support · 43-4011
62↑ saferAI replace? A little.
AI does 12%AI helps 64%Needs a human 24%
20382035–2047
36k
$65,750
Credit Authorizers, Checkers, and ClerksOffice and Administrative Support · 43-4041
63↑ saferAI replace? A little.
AI does 17%AI helps 63%Needs a human 20%
20392035–2048
12k
$50,080
Court, Municipal, and License ClerksOffice and Administrative Support · 43-4031
65↑ saferAI replace? A little.
AI does 5%AI helps 79%Needs a human 16%
20392035–2048
180k
$48,700
New Accounts ClerksOffice and Administrative Support · 43-4141
66↑ saferAI replace? A little.
AI does 0%AI helps 73%Needs a human 27%
20402036–2050
37k
$47,670
Hotel, Motel, and Resort Desk ClerksOffice and Administrative Support · 43-4081
66↑ saferAI replace? A little.
AI does 11%AI helps 58%Needs a human 31%
20392035–2049
261k
$35,070
File ClerksOffice and Administrative Support · 43-4071
71↑ saferAI replace? A little.
AI does 12%AI helps 22%Needs a human 66%
20422036–2059
73k
$43,600
Library Assistants, ClericalOffice and Administrative Support · 43-4121
74↑ saferAI replace? A little.
AI does 0%AI helps 33%Needs a human 67%
20432036–2060+
86k
$36,910