Opens in a new tab
needsahuman.

AI and jobs in hotels and motels

How exposed the jobs in hotels and motels are to AI, which of them AI can do most of, and which most need a human.

Jobs in hotels and motels have an average Still needs a human score of 78.1 out of 100 (higher is safer), 4.1 points above the average for all jobs of 74.0 and 9th of 37 among the sectors (1st is least exposed). The largest job here is maids and housekeeping cleaners (412,000 workers, 88/100 ↑ safer), and of the jobs more common here than across the economy, sales representatives of services, except advertising, insurance, financial services, and travel is the most exposed (54/100 ↑ safer).

Average score
78.1/100↑ safer

4.1 points above the average for all jobs (74.0). Sectors range from 59.8 to 80.0.

2.4%

About 44,277 people, in jobs where AI can already do much of the work.

9.2%

Census Bureau survey, figure for accommodation and food services as a whole; all businesses 22.4%.

+3.1%

Bureau of Labor Statistics projections for the whole sector.

How the work here could shift

The share of workers in this sector whose job would sit in each band, from today to 2060.

Today
53%
of workers in this sector are in jobs that mostly need a person (our top band, Nah.)
0% are in jobs AI could largely do (Largely.)
By 2045
6%
of workers in this sector would still be in jobs that mostly need a person (our top band, Nah.)
43% would be in jobs AI could largely do (Largely.)
By 2060
6%
of workers in this sector would still be in jobs that mostly need a person (our top band, Nah.)
87% would be in jobs AI could largely do (Largely.)

Each job's score moves towards the bottom band (Largely: AI could largely do the job) by the year it could be largely automated, slowly at first and faster later, as adoption usually goes. Each job is run as ten scenarios across its replacement range, so every figure mixes early and late outcomes. The model stops at 2060. How the timeline works

Share of workers in this sector in each verdict band, today to 20600%25%50%75%100%2026: 52.5% of workers in this sector in jobs that mostly need a person (Nah.)53%2026: 45.3% of workers in this sector in jobs where AI could do a little of the work (A little.)45%2026: 2.2% of workers in this sector in jobs AI could partly do (Partly.)Today2030: 38.3% of workers in this sector in jobs that mostly need a person (Nah.)38%2030: 42.1% of workers in this sector in jobs where AI could do a little of the work (A little.)42%2030: 18.8% of workers in this sector in jobs AI could partly do (Partly.)19%2030: 0.9% of workers in this sector in jobs AI could mostly do (Mostly.)20302035: 8.1% of workers in this sector in jobs that mostly need a person (Nah.)8%2035: 43.4% of workers in this sector in jobs where AI could do a little of the work (A little.)43%2035: 27.4% of workers in this sector in jobs AI could partly do (Partly.)27%2035: 12.4% of workers in this sector in jobs AI could mostly do (Mostly.)12%2035: 8.6% of workers in this sector in jobs AI could largely do (Largely.)9%20352040: 5.7% of workers in this sector in jobs that mostly need a person (Nah.)6%2040: 16.7% of workers in this sector in jobs where AI could do a little of the work (A little.)17%2040: 27.9% of workers in this sector in jobs AI could partly do (Partly.)28%2040: 28.5% of workers in this sector in jobs AI could mostly do (Mostly.)29%2040: 21.2% of workers in this sector in jobs AI could largely do (Largely.)21%20402045: 5.7% of workers in this sector in jobs that mostly need a person (Nah.)6%2045: 4.3% of workers in this sector in jobs where AI could do a little of the work (A little.)2045: 19.0% of workers in this sector in jobs AI could partly do (Partly.)19%2045: 27.9% of workers in this sector in jobs AI could mostly do (Mostly.)28%2045: 43.2% of workers in this sector in jobs AI could largely do (Largely.)43%20452050: 5.7% of workers in this sector in jobs that mostly need a person (Nah.)6%2050: 1.9% of workers in this sector in jobs where AI could do a little of the work (A little.)2050: 6.0% of workers in this sector in jobs AI could partly do (Partly.)6%2050: 25.3% of workers in this sector in jobs AI could mostly do (Mostly.)25%2050: 61.2% of workers in this sector in jobs AI could largely do (Largely.)61%20502055: 5.7% of workers in this sector in jobs that mostly need a person (Nah.)6%2055: 1.9% of workers in this sector in jobs where AI could do a little of the work (A little.)2055: 15.1% of workers in this sector in jobs AI could mostly do (Mostly.)15%2055: 77.3% of workers in this sector in jobs AI could largely do (Largely.)77%20552060: 5.7% of workers in this sector in jobs that mostly need a person (Nah.)6%2060: 1.9% of workers in this sector in jobs where AI could do a little of the work (A little.)2060: 6.0% of workers in this sector in jobs AI could mostly do (Mostly.)6%2060: 86.5% of workers in this sector in jobs AI could largely do (Largely.)87%2060
Will AI replace the job?Largely.Mostly.Partly.A little.Nah.
Share of workers in this sector whose job would sit in each band, year by year. Updated with every release.
Show the data
YearLargelyMostlyPartlyA littleNah
Today (2026)0.0%0.0%2.2%45.3%52.5%
20300.0%0.9%18.8%42.1%38.3%
20358.6%12.4%27.4%43.4%8.1%
204021.2%28.5%27.9%16.7%5.7%
204543.2%27.9%19.0%4.3%5.7%
205061.2%25.3%6.0%1.9%5.7%
205577.3%15.1%0.0%1.9%5.7%
206086.5%6.0%0.0%1.9%5.7%

The largest jobs in hotels and motels

#JobStill needs a humanEvidenceCould be largely automatedWorkers in the sector
1Maids and Housekeeping Cleaners88↑ saferAI replace? Nah.D2047–2060+412,200
2Hotel, Motel, and Resort Desk Clerks66↑ saferAI replace? A little.D2035–2049242,400
3Waiters and Waitresses79↑ saferAI replace? A little.D2044–2060+136,900
4Maintenance and Repair Workers, General83↑ saferAI replace? Nah.D2046–2060+86,700
5Cooks, Restaurant83↑ saferAI replace? Nah.D2044–2060+72,200
6Dining Room and Cafeteria Attendants and Bartender Helpers86↑ saferAI replace? Nah.D2045–2060+56,200
7Bartenders83↑ saferAI replace? Nah.D2044–2060+50,900
8Janitors and Cleaners, Except Maids and Housekeeping Cleaners86↑ saferAI replace? Nah.D2046–2060+42,400
9Laundry and Dry-Cleaning Workers87↑ saferAI replace? Nah.D2046–2060+39,800
10First-Line Supervisors of Office and Administrative Support Workers67↑ saferAI replace? A little.D2035–204739,700

Common jobs here that AI can do most of

#JobStill needs a humanEvidenceCould be largely automatedWorkers in the sector
1Customer Service Representatives51↑ saferAI replace? Partly.D2034–20418,300
2Market Research Analysts and Marketing Specialists54↑ saferAI replace? Partly.workers of 2 related jobsD2034–20424,100
3Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel54↑ saferAI replace? Partly.D2034–204223,300
4Switchboard Operators, Including Answering Service59↑ saferAI replace? Partly.D2035–20452,000
5Reservation and Transportation Ticket Agents and Travel Clerks60↑ saferAI replace? A little.D2035–20453,900
6Receptionists and Information Clerks60↑ saferAI replace? A little.D2035–20473,500
7Bookkeeping, Accounting, and Auditing Clerks60↑ saferAI replace? A little.D2035–204613,600
8Human Resources Specialists61↑ saferAI replace? A little.D2035–20455,700
9Secretaries and Administrative Assistants, Except Legal, Medical, and Executive61↑ saferAI replace? A little.D2035–20475,900
10Concierges64↑ saferAI replace? A little.D2041–20546,600

Common jobs here that most need a human

#JobStill needs a humanEvidenceCould be largely automatedWorkers in the sector
1Landscaping and Groundskeeping Workers88↑ saferAI replace? Nah.D2046–2060+9,500
2Dishwashers88↑ saferAI replace? Nah.D2045–2060+26,000
3Maids and Housekeeping Cleaners88↑ saferAI replace? Nah.D2047–2060+412,200
4Laundry and Dry-Cleaning Workers87↑ saferAI replace? Nah.D2046–2060+39,800
5Janitors and Cleaners, Except Maids and Housekeeping Cleaners86↑ saferAI replace? Nah.D2046–2060+42,400
6Dining Room and Cafeteria Attendants and Bartender Helpers86↑ saferAI replace? Nah.D2045–2060+56,200
7Food Preparation Workers85↑ saferAI replace? Nah.D2044–2060+14,700
8Painters, Construction and Maintenance84↑ saferAI replace? Nah.D2048–2060+2,100
9Laborers and Freight, Stock, and Material Movers, Hand84↑ saferAI replace? Nah.workers of 2 related jobsD2044–2060+2,600
10Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers84↑ saferAI replace? Nah.D2042–2060+6,100

Related sectors: Accommodation and food services, Restaurants

How this is worked out

  • The average weights every job's Still needs a human score by how many people do it in this sector, from the Bureau of Labor Statistics' industry employment data. Jobs cover 98.2% of the sector's employment.
  • Job scores are national: an accountant in retail scores the same as an accountant anywhere. The sector figure reflects its mix of jobs, not how its employers use AI; the Census figure shows that.

All sectors · Every job, ranked