Jobs in banking have an average Still needs a human score of 63.8 out of 100 (higher is safer), 10.2 points below the average for all jobs of 74.0 and 33rd of 37 among the sectors (1st is least exposed). The largest job here is tellers (325,000 workers, 70/100 ↑ safer), and of the jobs more common here than across the economy, customer service representatives is the most exposed (51/100 ↑ safer).
How the work here could shift
The share of workers in this sector whose job would sit in each band, from today to 2060.
Each job's score moves towards the bottom band (Largely: AI could largely do the job) by the year it could be largely automated, slowly at first and faster later, as adoption usually goes. Each job is run as ten scenarios across its replacement range, so every figure mixes early and late outcomes. The model stops at 2060. How the timeline works
Show the data
| Year | Largely | Mostly | Partly | A little | Nah |
|---|---|---|---|---|---|
| Today (2026) | 0.0% | 0.0% | 25.6% | 73.8% | 0.6% |
| 2030 | 0.0% | 7.7% | 71.2% | 20.9% | 0.2% |
| 2035 | 35.9% | 41.2% | 20.7% | 2.1% | 0.1% |
| 2040 | 73.6% | 21.9% | 4.3% | 0.1% | 0.1% |
| 2045 | 92.8% | 7.0% | 0.2% | 0.0% | 0.1% |
| 2050 | 96.3% | 3.6% | 0.0% | 0.0% | 0.1% |
| 2055 | 99.8% | 0.1% | 0.0% | 0.0% | 0.1% |
| 2060 | 99.9% | 0.0% | 0.0% | 0.0% | 0.1% |
The largest jobs in banking
| # | Job | Still needs a human | Evidence | Could be largely automated | Workers in the sector |
|---|---|---|---|---|---|
| 1 | Tellers | 70↑ saferAI replace? A little. | D | 2036–2058 | 324,600 |
| 2 | Securities, Commodities, and Financial Services Sales Agents | 58↑ saferAI replace? Partly. | D | 2034–2043 | 265,300 |
| 3 | Loan Officers | 63↑ saferAI replace? A little. | D | 2035–2046 | 150,000 |
| 4 | Customer Service Representatives | 51↑ saferAI replace? Partly. | D | 2034–2041 | 122,400 |
| 5 | Financial Managers | 67↑ saferAI replace? A little.workers of 3 related jobs | D | 2036–2048 | 116,799 |
| 6 | First-Line Supervisors of Office and Administrative Support Workers | 67↑ saferAI replace? A little. | D | 2035–2047 | 88,600 |
| 7 | Loan Interviewers and Clerks | 61↑ saferAI replace? A little. | D | 2035–2046 | 86,400 |
| 8 | Software Developers | 62↑ saferAI replace? A little. | D | 2034–2044 | 54,600 |
| 9 | General and Operations Managers | 72↑ saferAI replace? A little. | D | 2036–2051 | 51,700 |
| 10 | Personal Financial Advisors | 59↑ saferAI replace? Partly. | D | 2035–2044 | 46,300 |
Common jobs here that AI can do most of
| # | Job | Still needs a human | Evidence | Could be largely automated | Workers in the sector |
|---|---|---|---|---|---|
| 1 | Customer Service Representatives | 51↑ saferAI replace? Partly. | D | 2034–2041 | 122,400 |
| 2 | Market Research Analysts and Marketing Specialists | 54↑ saferAI replace? Partly.workers of 2 related jobs | D | 2034–2042 | 20,900 |
| 3 | Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel | 54↑ saferAI replace? Partly. | D | 2034–2042 | 7,400 |
| 4 | Web and Digital Interface Designers | 57↑ saferAI replace? Partly.workers of 2 related jobs | D | 2033–2042 | 3,400 |
| 5 | Securities, Commodities, and Financial Services Sales Agents | 58↑ saferAI replace? Partly. | D | 2034–2043 | 265,300 |
| 6 | Software Quality Assurance Analysts and Testers | 58↑ saferAI replace? Partly. | D | 2033–2042 | 7,500 |
| 7 | Database Architects | 58↑ saferAI replace? Partly.workers of 2 related jobs | D | 2033–2042 | 2,500 |
| 8 | Computer Systems Analysts | 59↑ saferAI replace? Partly.workers of 2 related jobs | D | 2033–2042 | 23,600 |
| 9 | Information Security Analysts | 59↑ saferAI replace? Partly. | D | 2033–2043 | 15,300 |
| 10 | Personal Financial Advisors | 59↑ saferAI replace? Partly. | D | 2035–2044 | 46,300 |
Common jobs here that most need a human
| # | Job | Still needs a human | Evidence | Could be largely automated | Workers in the sector |
|---|---|---|---|---|---|
| 1 | Janitors and Cleaners, Except Maids and Housekeeping Cleaners | 86↑ saferAI replace? Nah. | D | 2046–2060+ | 2,700 |
| 2 | Maintenance and Repair Workers, General | 83↑ saferAI replace? Nah. | D | 2046–2060+ | 4,300 |
| 3 | Chief Executives | 75↑ saferAI replace? A little.workers of 2 related jobs | D | 2036–2051 | 5,200 |
| 4 | Financial Examiners | 73↑ saferAI replace? A little. | D | 2036–2050 | 28,000 |
| 5 | Private Detectives and Investigators | 73↑ saferAI replace? A little. | D | 2041–2059 | 2,400 |
| 6 | General and Operations Managers | 72↑ saferAI replace? A little. | D | 2036–2051 | 51,700 |
| 7 | Sales Managers | 72↑ saferAI replace? A little. | D | 2036–2050 | 11,700 |
| 8 | Administrative Services Managers | 72↑ saferAI replace? A little. | D | 2036–2051 | 6,200 |
| 9 | Lawyers | 72↑ saferAI replace? A little. | D | 2036–2049 | 5,600 |
| 10 | Human Resources Managers | 71↑ saferAI replace? A little. | D | 2036–2050 | 5,500 |
Related sectors: Finance and insurance, Insurance, Accounting, tax, and payroll firms
How this is worked out
- The average weights every job's Still needs a human score by how many people do it in this sector, from the Bureau of Labor Statistics' industry employment data. Jobs cover 98.3% of the sector's employment.
- Job scores are national: an accountant in retail scores the same as an accountant anywhere. The sector figure reflects its mix of jobs, not how its employers use AI; the Census figure shows that.