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AI and jobs in banking

How exposed the jobs in banking are to AI, which of them AI can do most of, and which most need a human.

Depository credit intermediation (banks, savings institutions, credit unions; 5221) together with activities related to credit intermediation (NAICS 5223); BLS does not publish them apart.

Jobs in banking have an average Still needs a human score of 63.8 out of 100 (higher is safer), 10.2 points below the average for all jobs of 74.0 and 33rd of 37 among the sectors (1st is least exposed). The largest job here is tellers (325,000 workers, 70/100 ↑ safer), and of the jobs more common here than across the economy, customer service representatives is the most exposed (51/100 ↑ safer).

Average score
63.8/100↑ safer

10.2 points below the average for all jobs (74.0). Sectors range from 59.8 to 80.0.

26.2%

About 531,748 people, in jobs where AI can already do much of the work.

37.6%

Census Bureau survey, figure for finance and insurance as a whole; all businesses 22.4%.

+0.8%

Bureau of Labor Statistics projections for the whole sector.

How the work here could shift

The share of workers in this sector whose job would sit in each band, from today to 2060.

Today
1%
of workers in this sector are in jobs that mostly need a person (our top band, Nah.)
0% are in jobs AI could largely do (Largely.)
By 2045
0%
of workers in this sector would still be in jobs that mostly need a person (our top band, Nah.)
93% would be in jobs AI could largely do (Largely.)
By 2060
0%
of workers in this sector would still be in jobs that mostly need a person (our top band, Nah.)
100% would be in jobs AI could largely do (Largely.)

Each job's score moves towards the bottom band (Largely: AI could largely do the job) by the year it could be largely automated, slowly at first and faster later, as adoption usually goes. Each job is run as ten scenarios across its replacement range, so every figure mixes early and late outcomes. The model stops at 2060. How the timeline works

Share of workers in this sector in each verdict band, today to 20600%25%50%75%100%2026: 0.6% of workers in this sector in jobs that mostly need a person (Nah.)2026: 73.8% of workers in this sector in jobs where AI could do a little of the work (A little.)74%2026: 25.6% of workers in this sector in jobs AI could partly do (Partly.)26%Today2030: 0.2% of workers in this sector in jobs that mostly need a person (Nah.)2030: 20.9% of workers in this sector in jobs where AI could do a little of the work (A little.)21%2030: 71.2% of workers in this sector in jobs AI could partly do (Partly.)71%2030: 7.7% of workers in this sector in jobs AI could mostly do (Mostly.)8%20302035: 0.1% of workers in this sector in jobs that mostly need a person (Nah.)2035: 2.1% of workers in this sector in jobs where AI could do a little of the work (A little.)2035: 20.7% of workers in this sector in jobs AI could partly do (Partly.)21%2035: 41.2% of workers in this sector in jobs AI could mostly do (Mostly.)41%2035: 35.9% of workers in this sector in jobs AI could largely do (Largely.)36%20352040: 0.1% of workers in this sector in jobs that mostly need a person (Nah.)2040: 0.1% of workers in this sector in jobs where AI could do a little of the work (A little.)2040: 4.3% of workers in this sector in jobs AI could partly do (Partly.)2040: 21.9% of workers in this sector in jobs AI could mostly do (Mostly.)22%2040: 73.6% of workers in this sector in jobs AI could largely do (Largely.)74%20402045: 0.1% of workers in this sector in jobs that mostly need a person (Nah.)2045: 0.2% of workers in this sector in jobs AI could partly do (Partly.)2045: 7.0% of workers in this sector in jobs AI could mostly do (Mostly.)7%2045: 92.8% of workers in this sector in jobs AI could largely do (Largely.)93%20452050: 0.1% of workers in this sector in jobs that mostly need a person (Nah.)2050: 3.6% of workers in this sector in jobs AI could mostly do (Mostly.)2050: 96.3% of workers in this sector in jobs AI could largely do (Largely.)96%20502055: 0.1% of workers in this sector in jobs that mostly need a person (Nah.)2055: 0.1% of workers in this sector in jobs AI could mostly do (Mostly.)2055: 99.8% of workers in this sector in jobs AI could largely do (Largely.)100%20552060: 0.1% of workers in this sector in jobs that mostly need a person (Nah.)2060: 99.9% of workers in this sector in jobs AI could largely do (Largely.)100%2060
Will AI replace the job?Largely.Mostly.Partly.A little.Nah.
Share of workers in this sector whose job would sit in each band, year by year. Updated with every release.
Show the data
YearLargelyMostlyPartlyA littleNah
Today (2026)0.0%0.0%25.6%73.8%0.6%
20300.0%7.7%71.2%20.9%0.2%
203535.9%41.2%20.7%2.1%0.1%
204073.6%21.9%4.3%0.1%0.1%
204592.8%7.0%0.2%0.0%0.1%
205096.3%3.6%0.0%0.0%0.1%
205599.8%0.1%0.0%0.0%0.1%
206099.9%0.0%0.0%0.0%0.1%

The largest jobs in banking

#JobStill needs a humanEvidenceCould be largely automatedWorkers in the sector
1Tellers70↑ saferAI replace? A little.D2036–2058324,600
2Securities, Commodities, and Financial Services Sales Agents58↑ saferAI replace? Partly.D2034–2043265,300
3Loan Officers63↑ saferAI replace? A little.D2035–2046150,000
4Customer Service Representatives51↑ saferAI replace? Partly.D2034–2041122,400
5Financial Managers67↑ saferAI replace? A little.workers of 3 related jobsD2036–2048116,799
6First-Line Supervisors of Office and Administrative Support Workers67↑ saferAI replace? A little.D2035–204788,600
7Loan Interviewers and Clerks61↑ saferAI replace? A little.D2035–204686,400
8Software Developers62↑ saferAI replace? A little.D2034–204454,600
9General and Operations Managers72↑ saferAI replace? A little.D2036–205151,700
10Personal Financial Advisors59↑ saferAI replace? Partly.D2035–204446,300

Common jobs here that AI can do most of

#JobStill needs a humanEvidenceCould be largely automatedWorkers in the sector
1Customer Service Representatives51↑ saferAI replace? Partly.D2034–2041122,400
2Market Research Analysts and Marketing Specialists54↑ saferAI replace? Partly.workers of 2 related jobsD2034–204220,900
3Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel54↑ saferAI replace? Partly.D2034–20427,400
4Web and Digital Interface Designers57↑ saferAI replace? Partly.workers of 2 related jobsD2033–20423,400
5Securities, Commodities, and Financial Services Sales Agents58↑ saferAI replace? Partly.D2034–2043265,300
6Software Quality Assurance Analysts and Testers58↑ saferAI replace? Partly.D2033–20427,500
7Database Architects58↑ saferAI replace? Partly.workers of 2 related jobsD2033–20422,500
8Computer Systems Analysts59↑ saferAI replace? Partly.workers of 2 related jobsD2033–204223,600
9Information Security Analysts59↑ saferAI replace? Partly.D2033–204315,300
10Personal Financial Advisors59↑ saferAI replace? Partly.D2035–204446,300

Common jobs here that most need a human

#JobStill needs a humanEvidenceCould be largely automatedWorkers in the sector
1Janitors and Cleaners, Except Maids and Housekeeping Cleaners86↑ saferAI replace? Nah.D2046–2060+2,700
2Maintenance and Repair Workers, General83↑ saferAI replace? Nah.D2046–2060+4,300
3Chief Executives75↑ saferAI replace? A little.workers of 2 related jobsD2036–20515,200
4Financial Examiners73↑ saferAI replace? A little.D2036–205028,000
5Private Detectives and Investigators73↑ saferAI replace? A little.D2041–20592,400
6General and Operations Managers72↑ saferAI replace? A little.D2036–205151,700
7Sales Managers72↑ saferAI replace? A little.D2036–205011,700
8Administrative Services Managers72↑ saferAI replace? A little.D2036–20516,200
9Lawyers72↑ saferAI replace? A little.D2036–20495,600
10Human Resources Managers71↑ saferAI replace? A little.D2036–20505,500

Related sectors: Finance and insurance, Insurance, Accounting, tax, and payroll firms

How this is worked out

  • The average weights every job's Still needs a human score by how many people do it in this sector, from the Bureau of Labor Statistics' industry employment data. Jobs cover 98.3% of the sector's employment.
  • Job scores are national: an accountant in retail scores the same as an accountant anywhere. The sector figure reflects its mix of jobs, not how its employers use AI; the Census figure shows that.

All sectors · Every job, ranked